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Clearpox Frequently

Asked Questions

Section 1:

Technical FAQ – Hints & Tips

Do you have a help sheet that can be downloaded?

Yes, to view, print or download information such as helpful tips, technical data sheets and safety data sheets, see the following:

  1. Knowledge database: useful information about working with epoxy resin. Check for new releases to the database.
  2. Tips for using Clearpox epoxy resin
  3. Safety and technical data sheets

Are there any helpful videos you recommend?

The internet and YouTube is full of useful information for beginners through to experienced users of resin, pigments, molds, etc.  

  1. Click here for a YouTube video where Clearpox is used (7min : 05 secs Clearpox is identified).
  2. Here is another video from the same artist (6min : 43 secs where Clearpox is identified)

Is Clearpox resin right for me?

Epoxy resin has so many uses, from hobbyists and artists to commercial and industrial size projects.  We have introduced a small 375ml sample kit for customers who are new to Clearpox epoxy resin, or epoxy resin in general.  This is a lower cost kit ideal for those who wish to test our Clearpox brand epoxy resin before investing in a larger kit for your project.

Where is Clearpox resin made?

We’re 100% Australian owned, with our warehouse in Murarrie, Brisbane. The hardener (“Part B”) is manufactured in Germany, which gives us our unique, quality point of difference with the Clearpox product.

What’s the mixing ratio?

Our epoxy resin is 2:1 by volume.

What's the heat resistance?

The heat resistance for our epoxy resin is 80 degrees celsius once fully cured.

What’s the cure time?

 The cure time depends on the ambient temperature; if it’s hotter it will cure quicker. Generally, please allow 24 hours for your resin to cure at 25 degrees Celsius. For most projects, your Clearpox epoxy resin will be fully cured after 7 days.  Food safe: once epoxy resin is fully cured it becomes an inert plastic, as long as it is cured fully and correctly. It this state it is safe for incidental food contact, which can take longer than 7 days.

What is the maximum pour depth?

We made the decision to not put additives in our products, which makes the maximum pour depth for our epoxy resin 20mm per pour. This way, you’ll have a longer product life, better quality and more heat resistance!

If I want to go thicker/ deeper than 20mm, can I pour in 2 lots?

You most certainly can pour in two lots. Pour the second layer once the heat has gone out of the first layer.  Within an hour or so it should be fine. This will be a chemical adhesion and won’t delaminate. If you wait until it’s fully cured you will need to sand the surface for the next layer to stick, and this process would be a mechanical adhesion. Bear in mind the more resin you mix and pour in one time, the hotter it will get. Ambient temperature and working times will need to be adjusted. You might want to look at ventilating the room.

Can your epoxy resin be used on kitchen countertops and which products would I need?

Our Epoxy Resin can definitely be used on kitchen countertops. If you’re looking for a clear finish we’d recommend using one of our Ultra Clear Epoxy Resin Kits. If you’re after a bit of colour you can always add in your choice of Piñata Alcohol Ink or Pearl Ex Powdered Pigments.

Is Clearpox epoxy resin food safe?

Our resin is non toxic and contains no VOC (volatile organic compounds) once fully cured. Once epoxy resin is fully cured it becomes an inert plastic, as long as it is cured fully and correctly. This means it is safe for incidental food contact.

Where can I find a list of ingredients for your products?

You can find all our data sheets here.

Is a post cure necessary?

Post cure is not required – it’s just an optional additional step.

How much resin do I need for my project?

How much resin you’ll need depends on your project, however, as a guide 1ltr will cover approximately 1000cm3. Try our free volume calculator here.

What is the UV resistance / will it yellow?

Our hardener is formulated to have less yellowing under UV rays compared with other hardeners. For our TDS please go to https://clearpox.com.au/technical-and-safety-data-sheets/

What is the lowest temperature Clearpox resin can be poured?

The ideal room temperature for the epoxy to cure is 25°C, however, will perform well from 18°C upwards, temperatures lower than 15°C will likely result in a poor finish.

How should I store Clearpox products? What’s the shelf life?

Clearpox products need to be stored in a cool area, out of direct sunlight. The shelf life is 12 months.

Is Clearpox good to use in a marine environment e.g. for timber boats?

Yes, it works great for marine constructions!

Is Clearpox aircraft grade for kit planes?

Yes it will be more than suitable for kit planes. It’s a pure epoxy and we have clients that use this for Aerospace, Marine Construction, Composites and much more.

Can you use fibreglass cloth or mat with this product?

Yes you can, works perfect for laminating with any fibreglass cloth. 

What is the recommended stirring time?

It needs to be thoroughly mixed, depending on the volume anywhere from 4-5 minutes. Let it sit for another 5 minutes before using.

Can I add any brand of dye or powdered or liquid paint?

We recommend using Piñata Alcohol Inks and Pearl Ex Powdered Pigments which you can find on our website. Different pigments, dyes, pearlescent, luminescence etc. will all typically work well with our epoxy resin too, however, we recommend small scale testing to help you determine how much pigment suits your needs and to test compatibility before using it on a full scale.

What can I add Pearl Ex Powdered Pigments to?

Pearl Ex is completely inert, neither water nor oil based. It can be added to paints of all kinds, resins, wax, polymer clay, concrete, glue and just about any other medium you can think of. Pearl Ex itself has no binder, so it only sticks, if you apply it with some kind of “glue” to hold it onto the surface.

What’s the shore hardness?

Our epoxy resin is 80 – 85 Shore D Hardness.

Does the epoxy resin leave fingerprint marks or stickiness after it cured?

Once fully cured it will set rock hard. No fingerprints. It takes 24 hours to cure hard and 7 days to fully cure.

Does your epoxy resin give a glossy glass-like effect after it is cured?

Our epoxy resin is super high gloss and will look like glass.

How do I use the mixing cup? What are the 10% and 20% marks for?

The mixing cups are also used as painting cups. The percentage marks are for in case you want to add a percentage of thinner into your product. 2 parts base, 1 part hardener and 10 or 20 percent thinners.

What if my question is not answered above?

Epoxy resin has such a wide range of applications, where personal taste, requirements, conditions, and desired results vary widely.  We have covered the most common questions and guidelines for using Clearpox Epoxy resin on this page.

We will continue to update FAQ’s with new questions and scenarios.  However there will be occasions where a users requirements are very specific to their needs.  The best suggestion is to self test with the smallest kit available (375ml).

Section 2:

Shopping & Shipping FAQ

Where are you located?

Our warehouse is located in Brisbane at Unit 4, 22 Alexandra Pl, Murarrie, QLD 4172.  We have primarily focused on online sales, but customers are now welcome to visit our shop Mon-Thurs from 9am-4pm, and Fri from 9am-3pm.

Do you have a pick up option during checkout?

The option to pick up is available during the checkout process.  Note that pick up is only available in Brisbane.  Address: 4/22 Alexandra Pl, Murarrie, QLD 4172 (Mon-Thurs from 9am-4pm, and Fri from 9am-3pm.).

When “Pickup” is selected, it is understood that the customer will collect from our Brisbane address, or will be arranging freight at their own expense.  We will email when your order is ready to collect.

What happens if I select "Pickup" in error during checkout?

When “Pickup” is selected, it is understood that the customer will collect, or will be arranging freight at their own expense.  We will email when your order is ready to collect.

“Pickup” is not the default shipping method, but we appreciate mistakes can happen.

If you require our company to arrange freight, we will forward an invoice with the freight charges to be paid prior to dispatch.

Why am I seeing "Pickup" as the only option during checkout?

When “Pickup” is the only option during checkout, this means that the address used is not recognized.  Please check the address entered, as this should start to self-populate as the address details are entered.

Examples include: a special character is inserted in to the address (ie: *’#@%; etc).  Or if the postcode entered does not match the state.

Do you have a storefront?

Customers are welcome to shop in store at our Brisbane location Mon-Thurs from 9am-4pm, and Fri from 9am-3pm.  We are located at: Unit 4, 22 Alexandra Pl, Murarrie, QLD 4172.

How can I pay in store?

In store payment can be made by cash, debit or credit card via our Square terminal.

Do you ship Australia wide?

We are able to ship goods anywhere in Australia, excluding Tasmania. Goods are shipped from our warehouse in Murarrie, Brisbane (QLD 4172). All freight costs are calculated from this location.

Smaller packages are shipped with Australia Post.  Larger items are shipped with nationwide couriers such as TNT, Couriers Please or Aramex (formerly Fastway Couriers).

Can you ship to Tasmania?

Unfortunately no.  For goods such as epoxy resin, shipping to Tasmania incurs additional costs which are not calculated by the online checkout.

How long does delivery take?

Please allow 3 business days for your order to be dispatched. Depending on where you’re located in Australia, shipping can take from 2-5 business days. Once your order is dispatched you will receive a tracking number from SHIPPIT, our delivery partners.

What is your shipping process?

Click here to read our Blog for information on our shipping process: How quickly can you dispatch your Clearpox Epoxy Resin? | Clearpox

What are your opening hours?

You can order online 24/7.  For in store shopping or order collection, we are located in Brisbane at: Unit 4, 22 Alexandra Pl, Murarrie, QLD 4172.  Store open hours are Mon-Thurs from 9am-4pm, and Fri from 9am-3pm.

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